Fees & FAQs
RealMind Psychology is a private-billing practice, providing individual psychological support, assessment, and therapy to adults clients.
Therapy sessions
Sessions are currently available at our consulting rooms in Spring Hill, or via Telehealth or video link. I offer appointments between 8:30 AM and 6:00 PM Monday to Thursday, and occasionally on other days or times at my discretion.
Please note, the Australian Psychological Society (APS) has set the recommended rate for seeing a psychologist at $311 per standard session. However, actual fees charged are at each psychologists discretion.
Currently I charge $210 for standard 50-minute consultations (in clinic or telehealth). Different fees may may be applicable for other services, like out of office visits. All amounts due are payable at the time of the consultation.
These fees are reviewed twice yearly in January and July, and are adjusted to account for growing skill and experience, as well as for inflation.
Payment can be made via credit card, debit card, or bank transfer, and following processing you maybe eligible to claim Medicare or private health rebates. See the below sections on rebates.
If you have concerns about covering the fees associated with your session, plus reach out prior to making a booking.
Private billing
Most clients attend sessions with a psychologist after being referred by their GP, however this isn’t compulsory. You may choose to self-refer. However, this will mean you are unable to receive Medicare rebates, with the full fee payable by you.
Medicare rebates
With a valid referral and under a Mental Health Care Plan (MHCP) from your GP, you will be able to access Medicare rebates for consultations with RealMind Psychology. For standard in-office consultations, the rebate is $96.65, leaving a total out-of-pocket cost of $113.35 for each session.
You can claim up to 10 rebates per calendar year, although usually your doctor will initially refer you for 6 sessions. After these, if further sessions are deemed beneficial, your GP will grant access to a further 4 sessions.
Please note: Medicare rebates cannot be processed until full payment has been received for you appointment.
Once payment is received, your rebate will be processed to the account details you nominate, or those you already have listed with Medicare. The rebate typically arrives in your account 1-2 business days after it is lodged.
Private health insurance rebates
If you have private health cover (and if this cover includes mental health services) you may be eligible to receive a rebate from the insurer for your session. All insurers are likely to differ, so it is advisable to check your eligibility and with your insurer in advance.
Once your session is complete, we are happy to provide you an emailed receipt and appointment confirmation so that you can lodge private health claim. Please note, however, that we cannot lodge your private health claim for you.
**Note**: you cannot claim both private health rebates or Medicare rebates – only one or the other.
Cancellation policy
We require at least 48 hours notice if you need to cancel or reschedule your appointment with us. This is to ensure than we have sufficient time to allocate your space to another client who may need the session.
- If you cancel within 48 hours of the session start time, 50% of the session fee will be incurred.
- If you cancel within 24 hours of the session start time (or fail to arrive at all), 100% of the session fee will be incurred.
For exceptional circumstances and at our discretion, these fees may be waived or reduced. Typically this means genuine sickness or emergency.
Please note: Medicare or private health rebates cannot be claimed for appointments which are cancelled, rescheduled, or not attended! The full cost would be payable by you.
